General Consumer Law

Did you purchase a good or service that was not as represented?

Is the seller not honoring manufacturer’s warranties?

Have you just plain been ripped off?

Is there is disputed charge on your credit card bill but the credit card company refuses to take it off?

If this has happened to you, then you may have rights under the law depending on the specific facts of your case.

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We handle cases for breach of contract, breach of warranties, violations of the Deceptive Trade Practices Act (DTPA), violations of the Truth in Lending Act and the Fair Billing Act, and general consumer fraud.

From the Case Files:

Examples of general consumer cases for which we have filed suit.

An unmarried couple purchase two homes together, one in Travis County and one in the other Comal county. Upon separating, they enter into a written property settlement agreement in which the boyfriend is to sign over title to the Austin house and pay $12,500 in cash and the girlfriend is to sign over title to the Comal County home. The contract is contingent upon the boyfriend obtaining a 10,000 loan. The boyfriend never applies for the loan (or produces no evidence that he applied for the loan), breaching the contract. Two years later the boyfriend files suit for partition of the real estate and we file a counterclaim for breach of contract and fraud in a real estate transaction, among other claims.

The title company promises a home buyer that they will hold $7,000 in trust to assure that the builder completes post sale repairs, and that if the builder fails to make the repairs the money would go to the buyers. The builder never makes the repairs but the title company releases the money anyway.

Consumer purchases a mattress for $1,700 and pays by check. The business says that the check would not go through so the consumer pays the driver $1,700 in cash on delivery and gets a receipt. The company cashes the check anyway, getting paid $3,400 for a $1,700 item. When the consumer contacts the business and shows them the receipt the business says that he will just have to sue them if he wants his money.

A business charges $7,000 on the consumer’s credit card for services the client never requested, never authorized and never received. The business refuses to remove the charge. The consumer disputes the charge in writing with the credit card company. After seven months the credit card company puts the charge back on the credit card, even though they cannot explain what the consumer is alleged to have purchased. Suit is brought against the credit card company.